The Missouri Way Training Series - Performance Measures and Dashboards

The Missouri Way training series helps equip State of Missouri team members with the advanced management skills they need to deliver excellent service to our citizens. The curriculum includes sessions on change management, continuous improvement, project management, customer experience, communications, performance measures and dashboards, and building and leading teams. The Missouri Way training series is based on proven principles for adult professional learning. Recipients of this badge completed 18.5 hours of online content designed to show how we can use data and facts to help us manage and communicate better about how we serve our citizens. This series introduces proven approaches to developing performance measures and targets and dashboards.