The Missouri Way Training Series - Advanced Teams/Lead Others

The Missouri Way training series helps equip State of Missouri team members with the advanced management skills they need to deliver excellent service to our citizens. The curriculum includes sessions on change management, continuous improvement, project management, customer experience, communications, performance measures and dashboards, and building and leading teams. The Missouri Way training series is based on proven principles for adult professional learning. Recipients of this badge completed 12 hours of online content guiding them through how to have meaningful conversations with their team members. Great conversations are what help us build trust, learn new skills, coach others, and create high performing teams. The modules and supplemental resources taught learners how to have great conversations, and how to use customer journey maps and after action reviews for improvement.